IT Systems Administrator

Location: Zelienople, PA

Department: CSS

Type: Full Time

Min. Experience: Mid Level

Ritter Technology is seeking a Systems Administrator at our Zelienople, PA location. We are a leading distributor of fluid power products and services and offer our customers an extensive product line of over 50 manufacturers. Our services meet the needs of our customers’ industrial application requirements for hydraulics, pneumatics, lubrication, and filtration. Ritter Technology is headquartered in Western Pennsylvania and employs over 200 employees in multiple locations throughout Michigan, Pennsylvania, Illinois, Indiana, and Wisconsin.

Responsibilities for this position include (but are not limited to):

Internal Systems Administration

  • Creation and maintenance of internal Microsoft SharePoint sites - site set up, file organization, user access, etc.
  • Primary administrator for Microsoft Office365 and Microsoft Dynamics365-setup new users, assign licenses, unlock accounts, etc.
  • ERP systems administrator tasks - give access, create new users and reports, oversee and/or perform night/month end tasks.
  • Ordering IT hardware and supplies- computers, monitors, software; approving related invoices.
  • Train and coordinate outsourced training- computers, peripheral devices, and software to increase usability and productivity.
  • In connection with the Sales Technology Director, assist in managing and supporting a mobile sales team with IOS technology (iPad Pro and iPhone) as well as assisting in managing the training and deployment of these devices

External Systems Administration

  • Act as the main point of contact with our outsourced network engineering team and telecommunications providers.
  • Assist external network engineering team in monitoring ISP connections, firewalls, routers, switches, and individual workstations within a virtual server environment
  • Troubleshooting hardware and software problems by conferring with end users; work with our outsourced network engineering team and telecommunication providers as needed to resolve issues
  • Ability to travel to field locations (approximately 10-15% of the time), as needed

Skills and experience for this position include:

  • Hands-on experience with SharePoint, MS Exchange and Microsoft Office tools required
  • Proficient in Microsoft Active Directory, Microsoft Azure Directory,  Windows 7&10. Experience with MSOffice365 and IOS a plus
  • 2-3 years’ experience as a Systems Administrator required
  • Project management experience; managing outside vendor relationships
  • Minimum of 1 year of direct experience providing end-user support for desktop and application software and installing, upgrading, troubleshooting and repairing personal computers in a network environment
  • Customer service oriented with strong oral and written communication skills.
  • Professionally communicate complex information effectively on the telephone and via email to inexperienced computer users
  • Team player who can multi-task, prioritize, take direction, perform well under pressure, and be able to meet demanding deadlines
  • Broad technical understanding; be a quick study; be flexible and adaptable to changing priorities; and have a desire to learn and share knowledge with others
  • Experience in managing employees, a plus

Ritter offers a competitive salary and full benefits package including health, dental, vision, STD/LTD, life and AD&D insurances, 401(k), paid vacation and holidays, tuition reimbursement and an opportunity for advancement.

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